OAREX Privacy Policy

Effective Date: May 27, 2025

Last Updated: May 26, 2025

OAREX is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. By accessing or using OAREX, you agree to the terms of this policy.

1. Information We Collect

a. Account Information

• Name
• Email address
• Account type (Free trial, Monthly, Yearly)

b. Usage Data

• Login timestamps
• IP address
• Device/browser used
• Login status (active, offline)
• Dashboard activity logs

c. Trade Analytics (non-sensitive)

• General trade activity status (e.g. active or idle)
• Strategy type selected (not individual trades)

d. Payment Information

• Payment method (e.g. PayPal, credit card – tokenized)
• Status: Pending, Verified, Failed
• Billing cycle: Monthly, Yearly, Trial

e. Support & Feedback Data

• Messages sent to support
• Bug reports and feature requests

2. How We Use Your Information

• To manage user access and platform security
• To monitor user growth, active sessions, and analytics
• To verify subscriptions and activate paid features
• To improve the platform based on usage patterns
• To detect fraudulent or automated (bot) activity
• To contact you for updates, billing issues, or critical system alerts

3. How We Share Your Information

OAREX does not sell or rent your data. We only share data:

• With secure payment processors (for billing)
• With legal authorities when required by law
• With analytics providers (anonymized data only)

4. Cookies and Tracking Technologies

We use cookies and local storage to:

• Keep you logged in
• Track your dashboard interactions for analytics
• Improve performance and usability

You can control cookie preferences in your browser.

5. Data Retention

• Account and usage data are stored as long as your account is active
• Logs and analytics are periodically cleared after 12 months
• You may request account deletion at any time

6. Your Rights

You have the right to:

• View or correct your information
• Request data deletion
• Withdraw consent for data processing (which may affect your access)
• Report misuse or file a complaint at alvinoar49@gmail.com

7. Children’s Privacy

OAREX is not intended for users under 16. We do not knowingly collect data from minors.

8. Security

We implement strict access controls, logging, and secure encryption to protect your data. Admins only access essential user data for verification and monitoring purposes.

9. Changes to This Policy

We may update this policy as necessary. Users will be notified of major changes via email or dashboard alerts.

10. Contact Us

For questions or concerns, contact:
Ojambo Alvin Ronny
Email: alvinoar49@gmail.com
Location: Kawempe Tula, Uganda

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